CARSTAR Markham is a collision store with a highly engaged staff focused on continuously improving the customer experience. Owner Jim Shirtliff has been a part of CARSTAR since 2001, but has a long background in the collision industry. He has worked as an independent appraiser, a body shop manager at a Chevrolet dealership, has 25 years of experience in claims management and over 20 in management roles. The store manager Clark Wilcox has been in the automotive industry for over 30 years, working in all areas of collision. With this experience he motivates the team of 18 employees working in the large, clean and inviting collision centre. In addition to collision repair services, the store offers glass repair and replacement, paintless dent repair and detailing. My history is started in 1984 at Golden Mile Chev, worked there for about a year Jim was the manager. Went to Foster Pontiac from there stayed there until 1992. Moved on to Unionville Motors and worked there until 2003. Left there to come and work here with Jim. So I started at the bottom as they say and have worked my way up the ladder. I have worked in all departments at different times through out my career. All repairs are back by CARSTAR’s nationwide lifetime warranty and unique to this store, all competitor prices will be beat with a 5% price match guarantee. CARSTAR Markham is also a trusted collision store among all top Canadian insurance companies, having won several awards and been recognized in many prominent trade publications. Well-known in the community for their contribution to local organizations and groups – particularly those focused on youth – the management and team at CARSTAR Markham believe that it is important to help the less fortunate and contribute to the community spirit. Some of the groups they have supported include the vehicle donation program Teen Challenge Canada, the Markham Stouffville Hospital, a local high school Drug Awareness Program and sponsoring local hockey and soccer teams. CARSTAR Markham has also ranked among the top 10 fundraisers across Canada for CARSTAR’s annual Soaps It Up carwash for Cystic Fibrosis Canada for the past two years. Here is what some of CARSTAR Markham’s customers have said about their experience: -“Great professionalism and attentiveness, great to deal with all around.”- “They were faster than they said they would be and they did a great job.”- “Really happy with the service. Explained everything really well, bumper looks great, want to make special mention to the girl who helped out she was awesome but everyone was also great.